Overview
This Privacy Policy explains how Soliton Group LLC collects, uses, and protects information for Thira and Thira: Meditation & Wisdom. We collect information needed to operate Thira, secure accounts, provide guided practice, track progress, and improve reliability.
Information We Collect
Waitlist and website forms may collect email address, source, IP address, user agent, Cloudflare Turnstile signals, and validation signals used to prevent abuse.
Account and authentication data may include email address, display name, linked sign-in identities, verification codes, session and security state, device keys, app attestation data, push notification tokens, and app/device information.
App and server technical data may include network, device, app, request, performance, diagnostic, and security information used to operate, secure, troubleshoot, and improve Thira.
Practice data may include programs and sessions you start or complete, when you listen, listening duration, progress, milestones, recommendations, plan access, family membership invitations, family, circle, or group practice session invitations, and related app activity.
Offline mode is available to subscribers. Offline mode and downloads may store program content, one selected voice per downloaded program, playback state, and technical assets on your device so guidance can be rendered and played with limited connectivity. The app still attempts to start online when possible to check account status, subscription access, revocations, and service updates.
Thira uses synthetic voice rendering for guided audio, including local voice rendering technologies. We may process technical information needed to select, download, cache, render, and troubleshoot voices and audio playback.
Journey Book entries are encrypted before storage with a passphrase-controlled key. Soliton Group LLC's servers and personnel are unable to decrypt, read, or review stored Journey Book entry contents. Thira is also unable to recover your passphrase. Journey Book metadata, such as entry date, program ID, and session ID, may be stored in plaintext so the app can organize entries.
Purchase data may include entitlement status, subscription status, product identifiers, transaction identifiers, dates, and store records provided by Apple or Google. Thira does not receive your full App Store or Google Play billing details.
How We Use Information
We use information to provide in-app services, including progress tracking and history; provide sessions and recommendations; send push notifications if enabled; and prevent abuse, diagnose errors, and improve service performance and quality.
If you use Family plan features, family members may see limited account and practice information, such as membership status, family membership invitations, invitations to family, circle, or group practice sessions, and practice activity summaries. Journey Book entry contents are not shared through Family plan features.
Thira does not sell personal data, run behavioral advertising, or track you across third-party apps or websites for advertising. Recommendations may use your Thira practice activity and may recommend premium programs, but they are product guidance rather than third-party ad targeting.
Service Providers
We use service providers to operate Thira, including Cloudflare for hosting, security, Turnstile, Workers, and D1 storage; Firebase Cloud Messaging and Google services for push notifications and sign-in; Apple for Sign in with Apple and App Store purchases; Google Play for purchases; and email delivery providers for account and verification emails.
We require service providers that process user information for Thira to use appropriate protections and to process that information for the services they provide to us, subject to their applicable terms and legal obligations.
Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No system is perfectly secure.
Retention and Deletion
We retain information for as long as needed to operate Thira, provide account features, secure the service, comply with legal or store requirements, prevent fraud, and maintain billing records.
You can delete your account in the Thira app or through our account deletion page. Deletion removes account-identifying data and private user content after verification. De-identified or aggregated app usage data is not account data and may be retained. Thira may also retain limited records when needed for legal, billing, fraud-prevention, security, or compliance purposes. Deleting your Thira account does not cancel an active App Store or Google Play subscription.
Your Choices
You may update your profile, change your email, delete your account, reset your encrypted Journey Book, and manage notification settings in the app. To request help, contact [email protected].
Privacy Rights
Soliton Group LLC is the controller of personal information covered by this Privacy Policy. Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent. We respond to privacy requests after reasonable verification and as required by applicable law. You may also have the right to contact your local data protection authority.
Our legal bases for processing personal information may include providing Thira and account features, our legitimate interests in security, reliability, abuse prevention, and product improvement, compliance with legal obligations, and consent where required. Information may be processed in the United States and other countries where we or our service providers operate.
Children
Thira is not directed to children under 13. If you believe a child under 13 has provided information to Thira, contact us and we will take appropriate steps to delete it if we determine it was collected from a child under 13.
Contact
Privacy questions can be sent to [email protected].